bCasino Privacy Policy

At bCasino, we are committed to protecting your privacy and safeguarding the personal data you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, register an account, use the b app, or otherwise interact with our services. By creating an account or using bCasino, you confirm that you have read and understood this policy and agree to the practices described below.

bCasino is operated by Green Feather Online Limited, a company registered under the laws of Malta with Company Number C 80735, registered address Elite Business Centre, TREJQA TA' BOX BOX, MSIDA MSD 1840, Malta. We are licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/445/2017. Transactions will appear on your card statement as Green Feather Online.

Information We Collect

We collect personal data that you provide directly to us, as well as information generated automatically through your use of our platform. When you complete b casino login or b register procedures, we gather the following categories of information:

• We collect your full name, date of birth, address, email address and phone number when you open an account
• We collect payment and transaction details when you make a b deposit or request a b withdrawal, including card information, e-wallet details and bank account information
• We collect identification documents for verification purposes, including passports, driving licences and proof of address
• We track your gaming activity, including which b slots and live dealer games you play, your betting patterns and session duration
• We record technical information such as your IP address, device type, browser, operating system and login timestamps
• We collect information about promotional activity, including any b bonus code or b promo code you use, and your participation in loyalty and gamification features
• We gather correspondence you send us through live chat or email, including complaints and support requests

How We Use Your Data

We use the information we collect to provide, maintain and improve our services. Our processing purposes include:

• We use your data to verify your identity, age and location, and to confirm you are not accessing bCasino from a restricted jurisdiction
• We process your payment details to complete deposits and withdrawals through our supported b casino login and payment systems
• We use your gaming history to manage your account balance, calculate winnings, and administer any b no deposit bonus or other promotional offer you claim
• We analyse your activity to detect fraud, prevent money laundering and comply with our regulatory obligations under Maltese law
• We use your contact details to send you service communications, and where you have consented, marketing messages about new b bonus offers, free spins and VIP benefits
• We use technical data to maintain the security and performance of our website and the b app, and to prevent unauthorised access, VPN use or device spoofing

Legal Basis for Processing

We process your personal data on several legal grounds. We rely on the performance of our contract with you to manage your account, process transactions and deliver our online casino b services. We rely on our legal obligations as a licensed operator to carry out identity verification, anti-money laundering checks and responsible gambling monitoring. Where you have given consent, such as for marketing communications, we rely on that consent, which you may withdraw at any time. We also rely on our legitimate interests to prevent fraud, secure our systems and improve the b review and quality of our service offering.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and within the b app to recognise you, remember your preferences, and analyse how our services are used. Cookies help us keep you logged in, tailor bonus offers to your play style, and measure the performance of our promotions. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our platform.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties where necessary to operate bCasino effectively:

• We share data with payment providers to process your b deposit and b withdrawal requests securely
• We share information with identity verification and anti-fraud service providers
• We disclose data to regulatory authorities, including the Malta Gaming Authority, where legally required
• We share data with our game providers where necessary to operate slots, live casino b games and progressive jackpots
• We may disclose information to law enforcement agencies in connection with investigations into fraud or money laundering

Data Retention

We retain your personal data for as long as your account remains active, and for a further period afterwards as required by Maltese gaming regulations and anti-money laundering legislation. Where an account becomes inactive or dormant, we retain records in accordance with our legal obligations, even where the account itself has been closed or funds returned.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. We use encryption for sensitive data such as payment details, and we restrict access to your information to personnel who need it to perform their duties. Despite our efforts, no method of transmission over the internet is entirely secure, and we encourage you to use strong passwords and protect your login credentials for b casino login access.

Your Rights

Depending on your location, you may have certain rights regarding your personal data. We recognise and facilitate the following rights where applicable:

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations
• You have the right to object to or restrict certain types of processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent
• You have the right to lodge a complaint with a supervisory authority if you believe we have not handled your data appropriately

To exercise any of these rights, you can contact our data protection team at dpo@greenfeatheronline.com. We will respond to your request within the timeframes required by applicable law.

International Data Transfers

As we operate internationally and work with service providers located outside of Malta and the European Economic Area, your data may be transferred to and processed in other countries. Where this occurs, we ensure appropriate safeguards are in place to protect your information in line with applicable data protection standards.

Children's Privacy

Our services are strictly intended for adults. We do not knowingly collect personal data from anyone under 18 years of age, or 21 in Estonia, or the applicable age of majority in your country, whichever is greatest. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We encourage you to review this page periodically. Continued use of bCasino following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at support@bcasino.com, or reach our data protection officer directly at dpo@greenfeatheronline.com. Our support team is available 24/7 through live chat to assist with any privacy-related queries.